What is the primary focus of operations management?

The primary focus of operations management is enhancing production and efficiency. Operations management involves the planning, organizing, and supervising of processes, and making necessary improvements for higher profitability. This includes optimizing resources, minimizing costs, and streamlining processes to ensure that goods and services are produced effectively and efficiently.

By focusing on production and efficiency, operations management aims to ensure that an organization functions smoothly and can meet customer demands in a timely manner. This often includes managing the supply chain, improving quality control, and implementing best practices in production methodologies.

While employee satisfaction, marketing strategies, and customer service are important aspects of business management overall, they primarily fall under human resources, marketing, and customer relations, respectively. These areas can be influenced by and should align with operational efficiency, but they do not define the central role of operations management itself.